Free Shipping: Available on orders above Rs. 350. A shipping charge of Rs. 50 applies to orders below Rs. 350.
Cash on Delivery (COD): COD service is available based on Futuredeal delivery partner capability.
Dispatch Timeline: All confirmed orders will be dispatched within 2 to 3 business days. Delivery timelines may vary depending on the delivery partner.
Order Cancellation: Once shipped, orders cannot be canceled. If you wish to cancel, you may refuse delivery when the delivery partner arrives.
Return Requests: If you receive a wrong or damaged product, you can raise a return request, including a video of the product.
Delivery Condition: FutureDeal aims to deliver products in excellent condition and as quickly as possible. Typically, domestic orders (within India) will reach your doorstep within 2-5 working days.
Potential Delays: While we strive to meet our turnaround times (2-4 working days for ready fabrics and 7-10 working days for customized fabrics), delays may occur due to circumstances beyond our control.
Separate Shipping Charges: For products requiring separate shipping charges, these will be indicated on the product detail page during order placement.
Single Shipping Address: Only one shipping address can be processed per order. Separate orders are required for multiple addresses.
Final Payment Amount: The amount displayed on the payment page will be the final amount.
COD Facility Limit: COD is available only for orders above Rs. 599.
Pricing: Prices are inclusive of all charges and taxes (terms and conditions apply).
Order Completion: Delivery of an order is considered complete when goods are delivered to the provided address.
Shipping Notification: Upon shipment, you will receive an email notification with courier and tracking details.
Express Delivery: Please note that express delivery is not offered.
Authorization: By placing an order on the FutureDeal website, you authorize our delivery partner to contact you for service-related concerns.
Customs: Any customs charges will be borne by the customer.
Communication with the Company
For corrections or updates to your information, please contact us via email at support@futuredeal.online.
If you lose access to the website, reach out via email or through Live Chat SMS.
Support Hours: Monday - Friday (09:00 a.m. to 06:00 p.m.)
Return and Shipping Policy
Return Policy: Our return/refund policy is customer-friendly, allowing you peace of mind after online purchases.
Shipping Policy
All orders are expected to be received within 2 to 3 business days, with delivery timelines varying based on the delivery partner.
Return/Replacement Policy
Returns: Unused goods can be returned within 15 days of receipt. Sale items are not eligible for return, refund, or replacement.
Free Replacement: Offered within 7 days for defective/damaged items or if the item differs from what was ordered.
Product Condition: Returned products must be intact, with original accessories, user manuals, and warranty cards in their original packaging. Goods marked as "final sale" cannot be returned. We will repair any broken items or those not matching the product description. If a replacement is unavailable, a full refund will be issued.
